Disclaimer
At Cills.ie, your trust is very important to us. We are committed to respecting your privacy and protecting the personal information you provide. This Disclaimer explains how we handle and safeguard your data when you interact with our website and services.
Information We Collect
When you place an order with us, we only ask for the minimum information required to process and complete your request:
- Full Name – so we can process your order accurately.
- Email Address – to send confirmations, updates, and provide support.
- Company Information – where relevant for invoicing, delivery, or trade purposes.
We do not request or store unnecessary personal details.
How We Use Your Information
Your personal information is used exclusively to:
- Process, manufacture, and deliver your order.
- Communicate with you about your purchase or related support.
- Maintain accurate records for accounting and compliance purposes.
We will never use your details for unrelated marketing without your explicit permission.
Data Sharing
We do not sell, trade, or rent your information to third parties. Your details may only be shared with carefully selected service providers (such as payment processors, couriers, or IT hosting providers) who require access solely to fulfil your order. These partners are contractually obligated to safeguard your data and use it only as instructed by Cills.ie.
Data Retention & Security
Your data is kept only for as long as necessary to complete your order, provide after-sales support, and comply with legal obligations. We implement strict technical and organisational safeguards to protect your information from unauthorised access, misuse, or disclosure.
Your Rights
Under Irish and EU data protection law (GDPR), you have the right to:
- Request access to the personal data we hold about you.
- Correct any inaccuracies in your information.
- Request deletion of your personal data (subject to certain legal and contractual requirements).
- Restrict or object to how your data is processed.
- Request a copy of your data in a portable format.
We are committed to responding promptly to all valid requests.
Contact Us
If you have any questions, concerns, or requests regarding this Disclaimer or the way we handle your information, please contact us directly:
We will make every effort to resolve your query quickly and fairly.